Job Description

This position helps REI succeed by increasing productivity and lowering risk and costs. It does this through effective management of health, disability, time-off, and 401(k) programs. This position also supports the Benefits team by helping with employee benefits programs. These include health, disability, leave of absence (LOA), and 401(k) plans. The Benefits Analyst ensures compliance, supports employee questions, and helps improve processes. This work enhances the employee experience and operational efficiency.

• Assist in the day-to-day administration of health, disability, time-off and 401(k) programs, including but not limited to:
  • Support the Benefits team in coordinating with third-party administrators for claims and case management.
  • Act as point of contact for escalated issues for employee and manager inquiries regarding benefits, LOA, and 401(k) policies.
  • Help maintain accurate records and documentation for compliance and reporting purposes.
  • Participate in the development and distribution of employee communications related to benefits.
  • Assist in monitoring program usage and preparing basic reports and metrics.
  • Collaborate with HR team members to ensure consistent application of benefits policies across the organization.
  • Support process improvement initiatives and contribute to project tasks as assigned.
• Assist in examining, assessing, and designing company programs for health, welfare, 401(k), life and disability insurance, leave, and time off plans.
• Provides oversight for leave, health, and welfare policy compliance. Assures consistent policy application and program limitations. Works closely with the Benefits team to ensure REI programs are followed properly and consistently across the organization.
• Partner closely with Sr. Benefits Analysts and HR Employee Services and Operations teams. Provide recommendations on program administration, program design changes, vendor management issues, and Service Level Agreements.
• Implement process improvement activities with the Sr. Benefits Analysts, Employee Services, and Operations. Provide feedback on employee and management communications, including intranet, policies, and third-party communications.
• May act as a project manager to manage various projects and process improvement initiatives leading to improved efficiencies.

Required Qualifications

• Over three years of current benefits experience in health, welfare, leave of absence, time off, 401(k), and medical insurance. Experience includes implementing and evaluating plans.
• 3+ years of demonstrated current working knowledge of ERISA laws, ACA, HSA, HIPAA, COBRA, and Section 125 Plans
• Has over 3 years of experience using critical skills to assess program effectiveness. Supports the benefit program’s ongoing operation, effectiveness, and improvements.
• Bachelor’s degree in related area and/or equivalent experience.
• Capability in using data analysis, data management and reporting tools including Excel, PowerPoint, and HRIS report writing tools.
• Proficiency with MS Access, Excel, and Word
• Effective communication skills and ability to partner with all levels of employees.

Preferred Qualifications

• Demonstrated experience administration and communication with union health plans.

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization . We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click for a detailed overview of benefits plans by employee profile.

Job Tags

Similar Jobs